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Tourism industry partnership good news for business, health and wellness

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FEDHASA Inland (an employer association in the travel and hospitality industry)  partners with Agility Hospitality and its medical scheme partner Health Squared Medical Scheme to support productivity and wellness in the workforce. Supplied FEDHASA Inland (an employer association in the travel and hospitality industry) partners with Agility Hospitality and its medical scheme partner Health Squared Medical Scheme to support productivity and wellness in the workforce.
 
Protecting the health and wellness of hospitality staff is crucial
 
March 17, 2020
 
Staff reporter
 
KwaZulu-Natal, South Africa: South African tourism and hospitality is powered by the dedicated men and women working in the industry. Given the sector’s contribution – both directly and indirectly – to the national economy and job creation,
protecting the health and wellness of hospitality staff is crucial. In acknowledging this important responsibility of employers within the travel and hospitality industry, FEDHASA Inland (an employer association in the travel and hospitality industry) has partnered with Agility Hospitality and its medical scheme partner Health Squared Medical Scheme to support productivity and wellness in the workforce.
 
“A shared commitment to ensuring the success and long-term sustainability of the hospitality industry is what initially brought Agility Hospitality and FEDHASA Inland together to discuss synergies that could proactively contribute to enhanced wellbeing and productivity,” says Agility Hospitality spokesperson Bianca Viljoen.
 
“As a member and strategic partner of FEDHASA Inland, and given our extensive experience in the hospitality industry that spans more than a decade, our range of bespoke integrated human capital and wellbeing services are ideally suited to the needs of the industry as we are intimately familiar with the unique set of risks this industry faces.”
 
Robyn Christie, consultant to the travel and hospitality industry and advisor to Agility Hospitality, points out that both domestic and international tourists place enormous value on the warmth and cultural diversity of the people they encounter during travel, most notably the hospitality staff they interact with.
 
“The diversity and complexity of cultural richness within South Africa uniquely defines our hospitality offering. The warmth and friendliness of South Africans, and particularly hospitality staff, are our greatest assets and it is certainly worthwhile investing in their health and wellness to keep them on top of their game,” Christie says.
 
“Our local hospitality industry’s competitive global positioning, both now and into the future, will always be our people. It is thus critically important that the hospitality industry proactively supports their human capital, as their wellbeing and productivity should be an integral element of any business strategy within the hospitality realm.”
 
Agility Hospitality specialises in identifying and managing employee risks and barriers to optimum productivity. The targeted integrated health and wellbeing solutions are complemented with pro-active measures that assist with preventative, curative and insurance management.This can assist in reducing risks and costs associated with employment through demonstrable risk mitigation measures of the company’s group risk products often taken into account for a negotiated reduction in premiums.
 
“The competitive hospitality industry is facing its own ‘talent war’, as employers seek to attract and retain the ‘cream of the crop’ when it comes to staff who are committed to service excellence. Attractive health and wellbeing, as well as other employee benefits are increasingly sought after as the workforce is becoming more sophisticated and discerning when it comes to employment package benefits,” Viljoen notes.
 
“Employees who are members of Health Squared Medical Scheme have free access to our Core Employee Wellbeing Programme, which includes access to psychosocial counselling to employees of traveling employers, coupled with expert financial, legal advice.”
 
The partnership between FEDHASA Inland and Agility Hospitality, means the industry association has access to assistance, guidance and tailor-made solutions to ensure employees perform optimally.
 
“Since the partnership was formalised, FEDHASA Inland and their members have been enormously receptive to the Agility Hospitality and Health Squared Medical Scheme offerings, which are entirely outcomes and value focused,” Viljoen notes.
 
“We trust that our partnership with FEDHASA Inland will help to take our hospitality industry to new heights, with the wellbeing of staff members given the strategic business priority it warrants,” Viljoen concludes.
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